We want you to be happy with your purchase. If something isn’t right, you can request a return or exchange within 7 days of delivery.
Eligibility
- Items must be unused, unworn, and in original packaging with tags attached.
- Proof of purchase (order number or receipt) is required.
- Sale items, personalized products, and intimate/hygiene goods may not be eligible.
How to request a return or exchange
- Contact us through the store contact page with your order number.
- Share the reason for return and whether you prefer a refund or exchange.
- Once approved, send the item back using a tracked courier.
Refunds & exchanges
- Approved refunds are processed to the original payment method within 7–14 business days after we receive and inspect the item.
- Exchanges are subject to available stock in the requested size or color.
- Shipping charges for returns are the customer’s responsibility unless the item arrived damaged or incorrect.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We will arrange a replacement or refund at no extra cost.
This policy may be updated from time to time. For questions, reach out through the contact page.